Call centers are among the many professions here in the Philippines. As a matter of fact, last May, there were around 70, 000 BPO jobs opened in the country only for this year. Imagine the number of people who are able to go on everyday because of having call center as their jobs.
It’s common knowledge that people who work in a call center are people who do not know anything; they’re the people who were not able to finish school; and other more stuff that actually degrade them. To tell you, what their jobs are are actually difficult and it takes a lot of effort. Imagine working late at night and going home early in the morning. Your sleeping habits will be regularly changed and your health will slowly decrease. So, the job’s not a joke. I’ve worked in a call center myself and all I can say is that it’s stressful, it’s toxic, and last but not the least IT’S NOT EASY.
Although they get paid more lucrative than most corporate and regular jobs, the mental strength they have to put up and the effort they need to exert is substantially more than what you’re expecting.
There are a lot of questions about being a call center representative. As a matter of fact, we gave you some of the most useful and best tips on how to pass call center interviews. In this article, we will be giving you call center tips if you are scheduled to start training soon.
Call center tips and the most useful advice you can use if you’re planning to enter the call center industry:
1. Training is something that each company looks at seriously. Most tenure agents know the strategy of being “holy” during training. However, once they get into the production floor, the devils within them would make it look like they just came out of jail.
2. Jackets are necessary. Some call centers are hassle if you want to control the toggle of the air conditioning unit. So, to be safe, always bring a jacket with you.
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