It’s undeniable that GCash is widely used today especially through online transactions. There are many features GCash can offer you but mainly, it is very essential when you are paying your bills online.
Although, a proof of payment is not really necessary because GCash automatically notifies both parties regarding transactions, it is best to establish a trust between the buyer and the seller, and also for record-keeping.
So, for instance, you paid your orders online, one part of the transaction process is to screenshot your GCash reference number and submit it to the merchant which shall serve as your proof.
Still don’t have an idea what a GCash reference number is and how to navigate through your GCash account to find it? That’s actually an easy-peasy, so keep reading because we’ll detailed the procedure for you.
What is the GCash Reference Number?
Every transactions you make through GCash either sending money or bill payments, a GCash reference number was created. The GCash reference number is simply a set of unique numeric characters that is assigned to those transactions after they are processed and completed.
Importance of Gcash Reference Number
GCash reference number is tantamount in keeping track of your transactions and for verifying that the payment was received. You may also use it when contacting GCash customer service for assistance if ever things go haywire.
Where is GCash Reference Number Located?
Usually, you will see the GCash reference number being displayed on your screen for every successful transaction you make together with other important details such as the amount and the number of the payee. This reference number typically begin with “Ref No.” But what if you forgot to take a screenshot of it?
Steps to Check your GCash Reference Number
To view your Gcash reference number, kindly follow the basic process below:
Step 1: Log in to your GCash account by entering your MPIN or biometrics.
Step 2: On the lower right of your GCash account homepage, press “Transactions”.
Step 3: From there, you will see the list of your transactions. Select the transaction you want to view.
Step 4: Your reference number shall appear on your screen, below the transaction details you chose.
Step 5: Now, copy the reference number by tapping the “copy” icon beside it, if you need he reference number or simply take a screenshot of it.
How to Access GCash Older Transactions?
GCash only presents up to 15 transactions in the Transaction History screen, those transactions older than that may be accessed by requesting a record of them through your email address.
To proceed with your request, you may scroll down the list of your transactions and then press the “Request transaction history” button or you can also tap the icon on the upper-right part. Then, input the following information.
Date Range– Select the date range to be included in the transaction history (last 7 days, 30 days, 60 days, or custom.)
From– When you have chosen a custom date range, chose the start date of the report.
To- Similarly, indicate the end date.
Afterward, press the “Submit Request” in order for your transaction history to be sent to your registered email address.
Few minutes upon doing so, you will receive the email containing a copy of your transaction history through a PDF file. You shall be asked to enter a password to open the document. Please read the instructions in the email for your password.
Other ways to Check your GCash Reference Number
You can also check your GCash reference number through your GCash Inbox, text messages for subscription payments and other transactions, aside from sending and receiving money as GCash stopped sending SMS notifications for those due to proliferation of scams, and emails for bank transfers and bills payments. As for GCash, simply type “GCash” or “GCash receipt” in your search box. There, it shall show the list of emails where a reference number is included.
Is it Possible to Track a GCash Reference Number?
Unfortunately, not yet. You can’t track a GCash reference number similar to the tracking of mail and parcels. This only serves as proof of transaction and to verify that the money transfer has been received or the payment has been posted.
That’s all you need to know about GCash reference number. Taking screenshots of your GCash reference number requires no amount so if you often use GCash a lot, it is advisable to make it a habit to request a copy of your transaction history and keep it for your records.
Read Also: GCash Hotline Number 24/7 For Free