One of the advantages of having an online banking account is paying your utility bills online, you don’t need to visit the office or go outside and fall in line to the long queue just to pay your bills.
2. Using GCash Step 1 : Open the GCash app and log in.
Step 2 : Bills , then select Electric Utilities .
Step 3 : Search and choose Meralco and input your 10-digit Meralco Customer Account Number (CAN) and the amount to be paid.
Step 4 : Confirm your payment details and click Confirm . You’ll receive a confirmation receipt in the app.
3. Using PayMaya Step 1 : Open the PayMaya app and sign in.
Step 2 : Go to Bills , select Meralco , and enter your CAN and payment details.
Step 3 : Review your details and click Pay . You will receive a confirmation in the app.
Assuming that you have your Bill in hand and have a BDO Online Banking account.
Step 1. Log in to your BDO Online banking account, then add Meralco in the Company/Biller, click on the “Add Company/Biller” icon found in “My Quick Links”
Step 2. Add your Meralco account. In the subscriber number field enter the first 11 digits of your ATM/Phone Reference Number. This is indicated at the bottom portion of your bill. Enter the subscriber name or the Meralco account holder, then your preferred nickname. Double-check and click submit if you’re done.
Step 3. Now that you have finished adding Meralco in the Company/Biller, you can pay your bill easily next time. To pay your bill, select “Pay Bills” icon in “My Quick Links”.
Step 4. In the Pay Bills Page, select Meralco in the “Pay this Company/Biller” field, enter the amount that appears in the bill, then remarks. Double-check and click submit.
1. What are the accepted payment methods for paying Meralco bills online?
You can pay using credit cards, debit cards, e-wallets (like GCash and PayMaya), and online banking through participating banks.
2. How do I find my Meralco Customer Account Number (CAN)?
Your CAN is a 10-digit number found on your Meralco bill. It’s needed for online payments.
3. Are there any fees for paying Meralco bills online?
Some payment platforms may charge a convenience fee for online transactions. Check the payment summary before completing the payment to see if any additional fees apply.
4. How long does it take for my payment to reflect in my Meralco account?
Payments made online typically reflect within 24 to 48 hours. However, it may vary depending on the payment method and service provider.
5. Can I pay Meralco bills online after the due date?
Yes, you can pay after the due date, but late fees may apply. It’s important to pay before the disconnection notice period to avoid service interruptions.
6. What should I do if I don’t receive a payment confirmation?
If you don’t receive a confirmation email or receipt, check your payment platform or bank statement to verify the transaction. You can also contact the customer support of the platform you used.
7. Can I schedule automatic payments for my Meralco bill?
Some platforms, like online banking apps, allow you to set up recurring payments for Meralco bills. Check your bank or e-wallet for this feature.
8. Is it safe to pay Meralco bills online?
Yes, paying through Meralco’s official portal, bank apps, and trusted e-wallets is safe, as these platforms use encryption and security measures to protect your information.
9. What happens if I pay the wrong amount?
If you overpay, the excess amount will be credited to your next billing statement. If you underpay, you may need to settle the remaining balance before the next billing cycle.
Read Also: Pay Smart Bills Online using BDO Online Banking
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